A student studies outside.


Student Financial Services

Carnell Hall, Ground Floor
1803 N. Broad St.
Philadelphia, PA 19122

Tel: 215-204-2244 (Please have your nine-digit TUid ready when calling)
Email (Please include your nine-digit TUid when emailing)

Telephone: Monday–Thursday 8:30 a.m–5 p.m. and Friday 8:30 a.m.–1 p.m.

How to Join the Appointment Queue 

Appointments are available in-person, via phone and via Zoom. Appointment times are available Monday–Thursday from 9 a.m. to 4:20 p.m., and on Friday from 9 to 11:40 a.m.

Download the QLESS app for your smartphone.

  1. The QLESS mobile app is available for both Apple and Android devices. This will allow to you see organizations that are using QLESS.
  2. Choose Student Financial Services Appointment- Temple University queue.
  3. Enter the student’s name, cell phone number and email address to receive alerts.
  4. Select the type of appointment you would like—a phone call, Zoom or in-person meeting. The Zoom link is sent via email on the day of the appointment.
  5. Include the student’s TUid in the Notes section. For example, 915xxxxxx or 916xxxxxx. 

You will receive an email and text confirmation once the appointment is scheduled.